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Going back to his beginnings has a humbling effect on an
already humble man. Minh Ly points to the tiny stone enclosure which at one time
housed his entire family and doubled as his pottery. Ly speaks in hushed tones
as he walks through the small debris-strewn abode, surrounded by his grown
children – all of whom have followed their father into the family business. Ly
recounts how the shelter was destroyed during the Tet Offensive, how he and
other area potters would await word through a pipeline as to which kiln was
firing that day so they could scramble to get work done, and how he persevered
to channel a simmering passion into a thriving enterprise.
Ly’s four children are visibly moved as their father walks through the razed
rubble that gave rise to his dreams. The always animated Ly fights back his own
tears. For what he has built – built for himself, built for his children, built
for their children – is nothing short of miraculous. Soldiering on in the midst
of war and poverty was grueling, but the hardships, Ly allows, have made the
journey that much sweeter. “I remember everything,“ he says through his eldest
son Sang Ly, who serves as translator. “I look back quite happy with my
achievements, but I could never have dreamed anything this big.”
How big? In an impoverished country Ly has built a $20 million operation with
1,500 employees, and by 2010 an exhaustive and extensive renovation will yield a
state-of-the art 1.3 million-square-foot factory. Three years ago, the finishing
touches were put on a multimillion-dollar marble-encased 125,000-square-foot
pleasure palace showroom and restaurant a few minutes from the factory, and 45
minutes north of Ho Chi Minh City (the former Saigon). Over the past 37 years,
Ly has incessantly labored – with few breaks or distractions – to give his
dreams life. Don’t expect Ly to bask in the glow of achievement; it’s not his
way nor is it the way of the Vietnamese people. So opting to export to the U.S.
– a country whose people revel in and shout about their accomplishments – has
been a well-considered and well-deliberated decision.
Minh Ly agreed to take on the largest consumer market in the world only because
an ideal opportunity was presented. Ly’s son-in-law, Ba Pho, is a principal in
Envision Asia, along with his brother Tung and longtime family friend Brian
Kenny. Envision Asia – which also includes Kenny’s son Brendan – was tapped last
year to distribute Minh Long stateside. Kenny started the Connecticut-based
Envision Asia to capitalize on emerging trade opportunities in Vietnam, a
country with which he has a longtime association. (In 1980, Kenny and his wife
Pat helped bring several in-need children – including the Pho brothers – to the
U.S.) When the opportunity arose to import Minh Long, Kenny leaped. “There are
many opportunities today in Vietnam,” Kenny notes, “but there aren’t many
natural fits. This is the right product, the right market, the right
relationship, and the right fit.”
Ly concurs. Relationships are critical and partnering with Envision Asia allows
business to stay among family and friends. “Minh is excited to have his work in
the U.S.,” the genial Kenny begins. “He has researched this market, has been
here to iron things out, and is looking forward to seeing his designs on
American shelves.”
Kenny, a former environmental engineer, admits he’s been overly analytical
construing the trickiness and tumultuous temperament of the American market, but
he aims to protect Minh Long’s interests. That means making sure all components
– from marketing to warehousing, pricing, products, and customer service – are
tailored to the U.S. “Minh is extremely attentive to quality and moving at the
right pace,” Kenny says. “We knew that was the first place for us to start as
well.”
And a great place for us to start, too. Understanding where Minh Ly comes from
is critical to comprehending why the American market is perfect for his unique
creativity. Ly is a third generation potter; his grandfather emigrated from
China in search of a better life in Vietnam where he struggled as a potter of
low-grade merchandise, not far from the area where his grandson found enormous
success. “This need to make porcelain is in our DNA,” Ly offers. “It has always
been in our family.”
In 1966 when Ly was 16 his father died and the teen was forced to leave school
and run the small pottery. He toiled ceaselessly to earn a wage for his
dependent family. “The past is an unfortunate thing,” he quietly intones, his
remembrances bringing tears to his children. “It was a harsh environment, but it
gave me strength to have a different kind of lifestyle.” In fact, the barely
literate Ly was so self-motivated, he set out on his own vision quest, educating
himself in areas he was weak until those deficiencies were turned into assets.
Within a few years, Ly realized the right equipment could generate added volume.
In 1970, with a monetary investment from his mother, Ly and a schoolmate named
Long opened Minh Long Porcelain. From the get-go, Ly poured his artistry and
pursuit of perfection into the business. He started by producing his own color
pigments, developing new glazes, and innovating manufacturing techniques. Ly’s
functional art – vases and bowls – slowly but steadily carved a niche. Every
single dong (Vietnam’s currency) earned was channelled back into the business.
The enterprising Ly would watch other potters to figure out what worked and what
didn’t. By the end of the first year in operation, Minh Long employed 20 and
word-of-mouth was spreading about this new porcelain works with Western-styled
assortments. Within two years, Minh Long was exporting – to Hong Kong, France,
Germany, and India. (Today, Minh Long exports 70% of its production to all
corners of the globe – Russia, Japan, and the Mideast are fertile markets – and
that figure is expected to increase greatly as the U.S. is tapped.)
continued . . . .
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